Logistics for realization of the order in 10 steps:

Step 1.

-The Makprimat correspondent communicates with the customers in English, Italian, German and/or Bulgarian language.

– The client submites his order by sending an email with technical instructions for executing the order, the patterns and customs documents for the basic and auxiliary materials.

Step 2.

-The Import-Export Department arranges the transport, i.e. fetching the necessary materials from our client.

-The correspondent  translates the technical instructions from the client in Macedonian.

Step 3.

The Import-Export Department takes care of the import, as well as of the customs-technical obligations concerning the truck with basic and auxiliary material.

Step 4.

The Warehouse is responsible for reception and control of the basic and auxiliary materials, and within 24 hours it informs the customer concerning the status and conditions of the received materials.

Step 5.

-Immediatly after the techincal instructions are translated, a test sample is prepared.

-The Preparation Department begins with preparation of the order.

In case there is a problem, for example in the patterns or in the execution of the test sample, even though the instructions were specifically followed in the execution, we take photos and inform the client. Upon our client’s request, we make the necessary adjustments and offer solutions for the problems which may occur during the production process.

Step 6.

We send the test sample to the Client and once we receive the approval, we start tailoring the pre-prepared order.

Step 7.

After the order has been tailored, the Correspondent informs the Client on the status of the tailored pieces.

Step 8.

The order enters production, and the Client is constantly informed on the status of their orders, i.e. the number of pieces completed, the process of the production they currently are, etc. The correspondent is available for the Client at any time and the Client is always informed on the workflow and stages.

…

Step 9.

The Import-Export department arranges the delivery date with the transporters and prepares all the necessary documents for export and certificates of origin or EUR1.

Step 10.

-Copies of all the documents for export as well as the packing list are being sent to the Client by e-mail.

-The order is cearfully loaded in the truck, and all original documents are being handed over to the driver.